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Terms of Service - Entropy Lifestyle

Terms of Service

Entropy Lifestyle - Master Your Energy

Last Updated: February 7, 2026
Effective Date: February 7, 2026
Version: 1.1
PLEASE READ THESE TERMS CAREFULLY. By accessing or using Entropy Lifestyle, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and KPMS3 LLC, operating as Entropy Lifestyle ("we," "us," "our," or "Company") governing your access to and use of the Entropy Lifestyle mobile application, website, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)
  • Displaying an in-app notification

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

2. Description of Service

Entropy Lifestyle is a wellness and energy management platform that provides:

  • Personalized Wellness Protocols: Daily routines and activities designed to optimize your energy levels, based on your health data, schedule, and preferences
  • Health Platform Integration: Connection to Apple Health (iOS), Health Connect (Android), WHOOP, Oura Ring, and other compatible sources to import health metrics
  • Calendar Synchronization: Integration with Google Calendar to schedule wellness activities around your commitments
  • AI-Powered Recommendations: Intelligent scheduling and protocol selection using artificial intelligence
  • Gamification & Progress Tracking: Points, badges, streaks, levels, challenges, and coins to track your wellness journey
  • Community Features: Social sharing, posts, comments, reactions, clubs, challenges, and direct messaging
  • Wallet & Rewards: Virtual coin system for achievements and in-app rewards
Important: Entropy Lifestyle is a wellness application designed to support general health and lifestyle optimization. It is NOT a medical device, does NOT provide medical advice, and should NOT be used to diagnose, treat, cure, or prevent any disease or medical condition. See Section 5 for complete health disclaimers.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete registration information

By using the Service, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you must not access or use the Service.

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under 18.

4. User Accounts

4.1 Account Creation

To access most features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4.2 Account Security

You are responsible for safeguarding your account credentials. You should:

  • Choose a strong, unique password
  • Not share your credentials with others
  • Log out of your account on shared devices
  • Report any security concerns immediately

4.3 One Account Per User

Each user may maintain only one active account. Creating multiple accounts to circumvent restrictions or for fraudulent purposes is prohibited.

5. Health and Medical Disclaimer

CRITICAL HEALTH NOTICE - PLEASE READ CAREFULLY

5.1 Not Medical Advice

The Service provides general wellness information and personalized protocols based on your data. This information is for educational and informational purposes only and does NOT constitute:

  • Medical advice, diagnosis, or treatment
  • A substitute for professional medical consultation
  • An endorsement of any specific treatment or therapy
  • A doctor-patient or therapist-client relationship

5.2 Not a Medical Device

Entropy Lifestyle is NOT:

  • Approved, cleared, or registered by the U.S. Food and Drug Administration (FDA) or any other regulatory body
  • A medical device under applicable regulations
  • Intended to diagnose, treat, cure, or prevent any disease or medical condition
  • A replacement for medical equipment or professional healthcare

5.3 Consult Healthcare Professionals

Always consult with qualified healthcare professionals before:

  • Starting any new exercise, nutrition, or wellness program
  • Making decisions based on health data or recommendations from the Service
  • If you have any medical conditions, are taking medications, or have health concerns
  • If you experience any adverse symptoms while using the Service

5.4 Data Accuracy

Health metrics displayed in the Service come from third-party wearable devices (WHOOP, Oura Ring, etc.). We do not guarantee the accuracy, completeness, or reliability of this data. Wearable devices provide estimates and may contain errors or inaccuracies.

5.5 AI-Generated Recommendations

Wellness protocols and recommendations generated by our AI systems are based on general wellness principles and your personal data. These recommendations:

  • Are not personalized medical advice
  • May not be appropriate for individuals with certain health conditions
  • Should be evaluated by you and your healthcare provider
  • Do not account for all individual health factors

5.6 Emergency Situations

The Service is NOT designed for emergency situations. If you experience a medical emergency, call your local emergency services immediately. Do not rely on the Service for urgent health concerns.

5.7 Assumption of Risk

By using the Service, you acknowledge that:

  • Physical activities carry inherent risks of injury
  • You voluntarily assume all risks associated with following any wellness protocols
  • You are responsible for assessing your own fitness level and limitations
  • You will stop any activity that causes pain, discomfort, or other warning signs

6. Acceptable Use

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service solely for your personal, non-commercial wellness management.

6.2 Prohibited Conduct

You agree NOT to:

  • Violate Laws: Use the Service in any way that violates applicable laws or regulations
  • Misrepresent Identity: Impersonate any person or entity, or falsely claim affiliation with any person or entity
  • Harmful Content: Post, transmit, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Spam: Send unsolicited messages or advertisements to other users
  • Interference: Interfere with or disrupt the Service, servers, or networks
  • Security Violations: Attempt to gain unauthorized access to any part of the Service or other users' accounts
  • Reverse Engineering: Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service
  • Automated Access: Use bots, scrapers, or automated systems to access the Service without permission
  • Data Mining: Collect or harvest user data without consent
  • Circumvention: Bypass or circumvent any access restrictions or security measures
  • False Health Claims: Post inaccurate health information or make misleading medical claims

6.3 Enforcement

We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account and reporting illegal activities to law enforcement.

7. User Content

7.1 Your Content

"User Content" means any content you create, upload, post, or share through the Service, including posts, photos, comments, and reactions.

7.2 Content Ownership

You retain ownership of your User Content. By posting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, display, and distribute your User Content solely for the purpose of operating and improving the Service.

7.3 Content Responsibility

You are solely responsible for your User Content and the consequences of posting it. You represent and warrant that:

  • You own or have the necessary rights to post the content
  • Your content does not infringe any third-party rights
  • Your content complies with these Terms and applicable laws
  • Your content is accurate and not misleading

7.4 Content Moderation

We do not pre-screen User Content but reserve the right to remove or disable access to any content that violates these Terms or is otherwise objectionable. We are not responsible for User Content posted by other users.

7.5 Reporting Violations

If you encounter content that violates these Terms, please report it to hello@entropylifestyle.com.

8. Intellectual Property

8.1 Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are owned by Entropy Lifestyle and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Our intellectual property includes:

  • The Entropy Lifestyle name, logo, and branding
  • App design, user interface, and user experience
  • Algorithms, software code, and technology
  • Protocol content and wellness recommendations
  • Documentation and educational materials

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

8.3 Restrictions

You may not:

  • Copy, modify, or distribute our intellectual property
  • Use our trademarks without written permission
  • Create derivative works based on the Service
  • Sell, sublicense, or commercially exploit the Service

8.4 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without compensation or attribution to you.

9. Third-Party Services

9.1 Health Platform Integrations

The Service integrates with third-party health platforms and wearable devices including Apple Health (HealthKit), Google Health Connect, WHOOP, and Oura Ring. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the operation, availability, or data practices of third-party services.

Apple HealthKit: Data accessed through HealthKit is processed in accordance with Apple's HealthKit guidelines and is never used for advertising purposes.

Google Health Connect: Data accessed through Health Connect is processed in accordance with Google's Health Connect policy and is never sold or used for advertising.

9.2 Calendar Integration

If you connect Google Calendar, your use is subject to Google's Terms of Service and Privacy Policy. We access only the calendar data necessary to provide scheduling features.

9.3 Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites.

9.4 No Endorsement

References to third-party products, services, or companies do not constitute endorsement or recommendation by Entropy Lifestyle.

10. Subscriptions and Payments

10.1 Subscription Plans

Entropy Lifestyle offers both free and premium subscription tiers. Premium features require a paid subscription.

10.2 Billing

Subscription fees are billed in advance on a monthly or annual basis through the Apple App Store or Google Play Store. You authorize us to charge your payment method for the subscription fees.

10.3 Free Trials

We may offer free trial periods. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

10.4 Automatic Renewal

Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period. You can manage subscriptions through your device's app store settings.

10.5 Price Changes

We may change subscription prices with notice. Price changes will take effect at the start of your next billing period after notice.

10.6 Refunds

Refunds are handled through the Apple App Store or Google Play Store according to their respective refund policies. We do not provide direct refunds for subscriptions purchased through app stores.

10.7 Cancellation

You may cancel your subscription at any time through your device's app store settings. Cancellation takes effect at the end of the current billing period, and you will retain access to premium features until then.

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

Upon termination, your data will be deleted in accordance with our Privacy Policy.

11.2 Termination by Us

We may suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of subscription fees
  • Extended periods of inactivity
  • Any other reason at our sole discretion

11.3 Effect of Termination

Upon termination:

  • Your license to use the Service ends immediately
  • You must stop using the Service
  • We may delete your account and data (subject to legal requirements)
  • Provisions that by their nature should survive will remain in effect

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • MERCHANTABILITY: We do not warrant that the Service will meet your requirements
  • FITNESS FOR A PARTICULAR PURPOSE: We do not warrant that the Service is suitable for any particular purpose, including health improvement
  • NON-INFRINGEMENT: We do not warrant that the Service does not infringe third-party rights
  • ACCURACY: We do not warrant the accuracy, completeness, or reliability of any content, data, or recommendations
  • AVAILABILITY: We do not warrant that the Service will be uninterrupted, secure, or error-free
  • RESULTS: We do not warrant that you will achieve any particular health or wellness results

You understand and agree that you use the Service at your own risk.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENTROPY LIFESTYLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

This includes, but is not limited to:

  • Loss of profits, revenue, data, or goodwill
  • Personal injury or property damage
  • Health-related damages or adverse outcomes
  • Damages arising from unauthorized access to your data
  • Damages arising from third-party services or wearable devices
  • Any other damages arising from your use of the Service

MAXIMUM LIABILITY: In no event shall our total liability exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above limitations may not apply.

14. Indemnification

You agree to indemnify, defend, and hold harmless Entropy Lifestyle, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content
  • Any health-related issues arising from following wellness protocols

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal dispute, you agree to contact us at hello@entropylifestyle.com to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days.

15.2 Arbitration Agreement

If we cannot resolve a dispute informally, you and Entropy Lifestyle agree to resolve any disputes through binding arbitration rather than in court, except for disputes that may be brought in small claims court.

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

15.5 Exceptions

Either party may seek injunctive relief in any court of competent jurisdiction for violations of intellectual property rights or confidentiality obligations.

16. AI Governance & Transparency

Entropy Lifestyle incorporates artificial intelligence to deliver personalized wellness recommendations. Our AI governance practices align with international standards including ISO/IEC 42001 (AI Management Systems), NIST AI Risk Management Framework, and EU AI Act requirements.

16.1 AI System Classification

All AI systems used in Entropy Lifestyle are classified as Limited Risk or Minimal Risk under the EU AI Act framework. We do NOT deploy high-risk AI systems. Our AI does not:

  • Make medical diagnoses or treatment decisions
  • Use biometric identification or categorization
  • Make decisions affecting employment, credit, or legal matters
  • Operate critical infrastructure

16.2 Transparency Commitment

Per EU AI Act Article 52 transparency obligations, we inform users when interacting with AI systems. Complete technical details including model cards, training data summaries, risk assessments, and AI supply chain disclosure are available in our Medical & AI Disclosure.

16.3 AI Governance Structure

KPMS3 LLC maintains governance oversight of AI systems including:

  • Risk assessment and mitigation procedures
  • Regular bias audits and fairness evaluations
  • Incident response protocols for AI-related issues
  • Continuous monitoring of AI system performance
  • Vendor due diligence for third-party AI services

16.4 Third-Party AI Providers

We use AI services from third-party providers (Anthropic, Google) that maintain their own governance practices and certifications (SOC 2, ISO 27001). These providers process data in accordance with their privacy policies and do not retain customer data for model training (per current policies).

16.5 User Rights Regarding AI

You have the right to:

  • Know when AI influences content or recommendations
  • Override, modify, or reject any AI-generated suggestion
  • Request explanation of how AI recommendations are generated
  • Opt out of certain AI-driven personalization features
  • Request deletion of data used in AI processing

16.6 AI Limitations Acknowledgment

By using the Service, you acknowledge that AI-generated recommendations:

  • Are general wellness suggestions, not medical advice
  • May contain errors or be inappropriate for your specific situation
  • Should be evaluated in consultation with healthcare professionals
  • May reflect biases present in training data or algorithms

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Entropy Lifestyle regarding the Service.

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

17.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

17.4 Assignment

You may not assign your rights or obligations under these Terms without our consent. We may assign our rights and obligations without restriction.

17.5 Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.

17.6 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Entropy Lifestyle.

17.7 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

General Inquiries: hello@entropylifestyle.com

Legal Matters: hello@entropylifestyle.com

Mailing Address:
KPMS3 LLC (Entropy Lifestyle)
Attn: Legal Department
Glen Allen, Virginia
United States

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